Dear Pillsbury,
I enjoy pretty much everything you offer in your 'toaster strudel' line of product. The taste is great, it's real convenient, and your breakfast pastries don't end up in ridiculous stacks that fall out of my locker when I open the door. In other words, thank you for a great breakfast choice.
However, I have one major gripe to express to you. Can you please, please fix the perforations on the strip of icing packets? Please? I acknowledge the need on your part to make producing this product as cost efficient as possible, therefore your inclusion of 6 packets of icing on one continuous strip. This makes it easier to locate the icing packets in the box and keeps most of us consumers from accidentally losing a very valuable sack of sugary topping. Unfortunately, the current set up on your perforating machine leaves something to be desired. It is clear where I, the consumer, need to tear the string of packets in order to break off on for a nice breakfast treat, but due to the flimsiness of your plastic, I more often than not do not result in an even break. What usually happens is that the tear starts on the perforated line, then very easily slips to tearing the packet itself and then down the side of the icing pouch to the bottom. No longer do I need to tear off the
reservoir tip (or whatever you would prefer call it in case 'reservoir tip' is too explicit) because I have a huge hole on the side of my packet that will alternatively let my icing free. Now that I have this accidental hole on the side, I no longer have the nice channel for icing to flow through, resulting in not a fancy lined design shown here, but rather a large glop of icing in the middle that I must now spread like butter or margarine on my flaky pastry.This is denying me a major attraction of the toaster strudel. Being artistic in nature, I enjoy creating a good design on my strudel, with a zig zag here and a spiral there, each strudel being a different design. Instead, I too often get a boring image of a white rectangle, where I was forced to spread the icing like any other breakfast spread.
This could all be fixed by simple tinkering. Increase the perforations or reinforce the sides of the icing pouch. Pretty simple, and the quality of your product is consistent for each of the 6 delicious strudels. I will no longer have to take more time carefully breaking icing packets than actually toasting the strudel. I will no longer have to feel that moment of disappointment when I realize today's mental design for icing will not be able to come to fruition.
Thank you.
PS. Your strawberry and cream cheese filled strudels are the shiznittlebomb.